Delivery & Collection
Our delivery team will carefully courier your chilled sake to your door. You can also collect your order from our Henderson collection location.
Delivery at a glance
Express delivery
- Free delivery threshold
- S$250 or more
- Fee below threshold
- S$15
Next-day delivery
- Free delivery threshold
- S$100 or more
- Fee below threshold
- S$10
Self collection
Collect after your ready-to-collect email
Express delivery
Enjoy free express delivery on orders of S$250 or more. For orders below S$250, the delivery fee is S$15.
Our delivery team will carefully courier your chilled sake to your specified address for same-day delivery.
Ordering and delivery times
Orders placed during the following working hours will be arranged for same-day delivery:
- Monday to Friday
- 7:00am–3:00pm
- Saturday
- 7:00am–10:00am
If you place an order outside these working hours and require same-day delivery, please contact customer service first to confirm availability.
Customer service: +65 8941 9640
Actual delivery times may vary depending on the delivery address, order volume, traffic conditions and other unforeseen circumstances.
Next-day delivery
Enjoy free next-day delivery on orders of S$100 or more. For orders below S$100, the delivery fee is S$10.
Our delivery team will carefully courier your chilled sake to your specified address.
Ordering and delivery times
- Orders placed before 3:00pm will be delivered on the next shipping day.
- Orders placed after 3:00pm will be delivered in two shipping days.
- Orders placed outside working hours on Saturday will default to Tuesday delivery.
- If you require Sunday delivery, please contact customer service in advance to confirm availability.
Customer service: +65 8941 9640
Actual delivery dates may vary due to public holidays, the delivery address, order volume or other unforeseen circumstances.
Self collection
Prefer to pick up your bottles yourself? No problem.
After placing your order online, please wait for your ready-to-collect confirmation email. Once you receive it, visit the following location to collect your order.
Collection process
- 1Order online
- 2Wait for your ready-to-collect email
- 3Collect your order
Collection address
201 Henderson Road#03-25 Apex @ HendersonSingapore 159545Orders can usually be ready in as little as approximately 10 minutes. Please wait for your ready-to-collect confirmation email before visiting the collection location.
Collection hours
- Monday to Friday
- 7:00am–3:00pm
- Saturday
- 7:00am–10:00am
Need help with delivery?
Contact our customer service team to confirm delivery arrangements, service coverage or collection details.
Telephone: +65 8941 9640
Important information
- SakeTime will make reasonable efforts to deliver within the estimated time. Actual delivery times may vary due to traffic, weather, order volume and other unforeseen circumstances.
- SakeTime may decline or cancel delivery arrangements if order details are incomplete, the address is outside our delivery coverage, the recipient cannot be contacted, or other reasonable circumstances prevent delivery.
- Delivery is not available to certain areas. If you need to confirm whether your address is within our delivery coverage, please contact customer service before placing your order.
- Confirmed orders generally cannot be cancelled.
- If you receive damaged, incorrect or defective items, please contact customer service as soon as possible with your order number, photographs and relevant details so that we can review the issue and assist you.
- Someone aged 18 or over should be available to receive alcoholic items and present ID if requested.